Ticket Purchase Policy

By purchasing a ticket to an event, you agree to the following terms:

1. Ticket Sales

• Tickets are sold exclusively through the official Mujian platform.
• No resale or private ticket transfer is permitted.
• Discounted or complimentary tickets are only valid if issued directly by Mujian.

2. Refunds & Cancellations

• Refunds will not be issued for change of mind or inability to attend.
• If the workshop is cancelled due to unforeseen circumstances (e.g. venue closure or force majeure), a full refund will be processed within 14 working days.
• If the artist or teacher cancels the session, full refunds will apply.
• If you need to cancel, please contact us at hello@mujian.co.uk – refund requests will be reviewed case-by-case.

3. Entry & Participation

• Attendees must arrive on time. Latecomers may not be admitted.
• Please keep your e-ticket or booking confirmation available for entry.
• Mujian reserves the right to refuse entry to anyone acting inappropriately or in breach of venue rules.

4. Health & Safety

• All participants must comply with venue regulations regarding fire exits, health protocols, and capacity limits.
• Alcohol is not permitted without written approval.

5. Photography & Media Consent

• By purchasing this ticket and attending the event, you acknowledge and agree to the following:
• You may be photographed or filmed during the event.
• The organiser (Mujian LTD) may use images or video footage that includes your likeness for purposes such as：Marketing & publicity, Social media and press, Future event promotion and documentation
• If you do not wish to appear in such materials, please inform staff at check-in.